FREQUENTLY ASKED QUESTIONS

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all the Questions YOU MAY HAVE.

At Sundance Creek in Midland, TX, we offer thoughtfully designed one and two-bedroom apartments tailored for your comfort. Curious about our vibrant community? Visit our FAQs page to uncover answers to your questions and learn more about what makes Sundance Creek the perfect place to call home!

Availability & Floorplans

  • Can I be added to a waitlist if no units are available?

    We currently do not have a waitlist.

  • Are there short-term or flexible lease options available?

    Yes, we offer 3- to 13-month lease terms.

  • Do prices change based on lease term or floor plan?

    Yes, pricing does change based on lease term and floor plan.

Application & Leasing

  • What is the application process and timeline?

    You would apply online and we strive to have an approval response within 24-48 hours.

  • What documents are required to apply?

    We request 3-5 bank statements or pay stubs, and we also accept offer letters.

  • Can I lease an apartment without an in-person visit?

    Yes, you can apply online.

Fees & Payments

  • What fees are due at move-in and what fees are due when I apply (application, admin, deposit)?

    Move-in fees include prorated rent, deposits for pets, and any conditional deposits. The fees to apply are a $50 application fee, a $250 admin fee, and a $500 deposit.

  • Are there additional monthly fees (pet rent, parking, amenities)?

    Yes, we do charge pet rent, which is $20 per pet. Parking fees vary based on your choice: carports are $75, while garages range from $100 to $125.

  • What payment methods are accepted?

    Online payments, cashier's checks, money orders, or personal checks.

  • Are late fees charged for late rent, and when?

    Yes, late fees are charged on the 4th of every month.

Resident Policies

  • What is the guest policy?

    Residents can have guests; however, they are responsible for their guests.

  • What is your smoking policy?

    Smoking of any kind is prohibited on this property.

Amenities & Community Features

  • What are the hours of operation for amenities (pool, gym, clubhouse)?

    The pool is open 10 am-10 pm daily, year-round. The gym is open 24/7, and the clubhouse is only open during office hours.

  • Are there community events or resident programs?

    Yes, we try to do at least two resident events every month.

Parking & Transportation

  • Are parking permits required?

    No, parking permits are not required.


Utilities & Services

  • How do I set up electricity, water, and internet?

    For electric, you would contact the provider you want to use. Water and sewer are billed through us, and for internet, you would contact Astound.

  • What internet or cable providers service the community?

    Internet and cable would be through Astound.

  • Is renters insurance required?

    Yes, we do require liability insurance.

  • Is trash, recycling, and pest control provided? If yes, what are the fee costs?

    We also include some utilities in the fees: water has a base charge of $17, sewer has a base charge of $22, pest control is $7, and valet trash service costs $38.

Maintenance & Community Support

  • Is emergency maintenance available 24/7 and how do I submit an emergency maintenance request?

    We do have an emergency maintenance service line. You would call the office number, select the correct number from the directory, and leave a message, and the maintenance tech on call will get with you ASAP.

Accessibility

  • Are accessible (ADA) apartments available?

    Yes, we do offer ADA-accessible floor plans.